Privacy Policy

Who We Are

ExpertFinance.uk is operated by Shaw Hall Finance Limited, registered in England and Wales under company number 12878795.

Registered Office: Unit 1 Gatehead Mill, Delph New Road, Delph, Oldham, England, OL3 5DB.

We are not authorised or regulated by the Financial Conduct Authority.

We act solely as an introducer to firms that are authorised and regulated by the Financial Conduct Authority.

This Privacy Policy explains how we collect, use and protect your personal data.

What Information We Collect

When you contact us or submit an enquiry, we may collect:

• Full name

• Contact telephone number

• Email address

• Property details

• Basic financial information relevant to your enquiry

We only collect information necessary to pass your enquiry to an authorised firm.

We do not provide financial advice.

How We Use Your Information

We use your personal data to:

• Contact you regarding your enquiry

• Pass your details to an FCA authorised mortgage or insurance firm

• Maintain internal records

• Respond to complaints or queries

We do not use your information to provide regulated advice.

Lawful Basis for Processing

We rely on:

• Consent - when you submit your enquiry

• Legitimate interests - to operate our business and respond to enquiries

You may withdraw consent at any time.

Who We Share Your Information With

We share your information only with:

• FCA authorised mortgage advisers

• FCA authorised insurance advisers

• IT and hosting providers supporting our website

Once your details are passed to an authorised firm, that firm becomes responsible for handling your data in accordance with its own privacy policy.

Data Retention

We retain enquiry data only as long as necessary to:

• Administer your enquiry

• Comply with legal obligations

• Resolve complaints

We do not retain financial application records as we do not provide advice.

Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction

• Request erasure

• Restrict processing

• Object to processing

• Data portability

To exercise your rights, contact:

Shaw Hall Finance Limited

Unit 1 Gatehead Mill, Delph New Road, Delph, Oldham, England, OL3 5DB

expertfinance.contactus@gmail.com

07394 452867

If you are unhappy with how your data is handled, you may contact the Information Commissioner's Office at https://ico.org.uk.

Your Rights and Complaints

Complaints About This Website

If you are dissatisfied with how this website has handled your enquiry or personal data, please contact:

Shaw Hall Finance Limited

Unit 1 Gatehead Mill, Delph New Road, Delph, Oldham, England, OL3 5DB

07394 452867

expertfinance.contactus@gmail.com

We aim to resolve complaints within 8 weeks.

Complaints About Financial Advice

ExpertFinance.uk does not provide financial advice.

If your complaint relates to:

• Mortgage advice

• Insurance advice

• A financial product

You must contact the FCA authorised firm that provided the advice directly.

If you remain dissatisfied after receiving their final response, you may contact the Financial Ombudsman Service.

Further information is available at: http://www.financial-ombudsman.org.uk

Data Protection Complaints

If your complaint relates to personal data handling, and you are not satisfied with our response, you may contact the Information Commissioner's Office.

Terms and Conditions

Website status and disclaimer

ExpertFinance.uk is not authorised or regulated by the Financial Conduct Authority. We act solely as an introducer to authorised firms. Any personal information we collect will be used and held in accordance with our Privacy Policy. We may use your information to contact you or pass your details to an authorised firm in relation to your enquiry, including by telephone.

ExpertFinance.uk is a trading style of Shaw Hall Finance Limited, which is registered in England and Wales under company number 12878795.

Our registered office is Unit 1 Gatehead Mill, Delph New Road, Delph, Oldham, England, OL3 5DB.

At ExpertFinance.uk, we strive to provide informative guides and tips. However, please note that you use the information provided at your own risk. We accept no liability for any loss arising from reliance on information contained within this website.

The information found on our website is not tailored advice specifically for each individual reader and therefore should not be taken as financial advice.

The rates shown are for illustrative purposes only. They should not be taken as any form of advice or recommendation. Actual mortgage quotes are based on individual circumstances.